:root{color-scheme:light;--color-primary:#2563eb;--color-primary-hover:#1d4ed8;--color-primary-subtle:#eff6ff;--color-on-primary:#ffffff;--color-primary-on-subtle:#1d4ed8;--color-bg:#ffffff;--color-bg-subtle:#f8fafc;--color-border:#e2e8f0;--color-text:#0f172a;--color-text-secondary:#475569;--color-text-muted:#6b7280;--color-text-placeholder:#7c8ba2;--color-text-deemphasized:#94a3b8;--color-disabled:#a0aec0;--color-mention-chip-bg:#CEDAEC;--color-mention-chip-bg-hover:#aec2d8;--color-mention-chip-text:#1e3a8a;--color-mention-chip-border:#CEDAEC;--color-chart-ic:#7c3aed;--color-chart-sales:#0891b2;--color-chart-age-1:#86b6ef;--color-chart-age-2:#5598e7;--color-chart-age-3:#2a78d6;--color-chart-age-4:#184f95;--color-success:#22c55e;--color-warning:#f59e0b;--color-error:#ef4444;--color-info:#3b82f6;--color-warning-bg:#fffbeb;--color-warning-border:#fcd34d;--color-warning-text:#92400e;--status-new-bg:#f8fafc;--status-new-text:#475569;--status-new-border:#cbd5e1;--status-assigned-bg:#eff6ff;--status-assigned-text:#1e40af;--status-assigned-border:#93c5fd;--status-in-process-bg:#fffbeb;--status-in-process-text:#92400e;--status-in-process-border:#fcd34d;--status-resolved-bg:#f0fdf4;--status-resolved-text:#166534;--status-resolved-border:#86efac;--status-closed-bg:#f3f4f6;--status-closed-text:#374151;--status-closed-border:#d1d5db;--font-sans:"Inter",ui-sans-serif,system-ui,sans-serif;--space-1:0.25rem;--space-2:0.5rem;--space-3:0.75rem;--space-4:1rem;--space-6:1.5rem;--space-8:2rem;--space-xs:var(--space-1);--space-sm:var(--space-2);--space-md:var(--space-4);--space-lg:var(--space-6);--space-xl:var(--space-8);--color-error-bg:#fef2f2;--color-error-border:#fca5a5;--color-error-text:#991b1b;--color-badge-active-bg:#dcfce7;--color-badge-active-text:#166534;--transition-fast:150ms ease;--transition-base:250ms ease;--shadow-sm:0 1px 2px 0 rgb(0 0 0/0.05);--shadow-md:0 4px 6px -1px rgb(0 0 0/0.1),0 2px 4px -2px rgb(0 0 0/0.1);--shadow-lg:0 10px 25px 0 rgb(0 0 0/0.1);--radius-sm:0.25rem;--radius-md:0.375rem;--radius-lg:0.5rem}[data-theme=dark]{color-scheme:dark;--color-primary:#2563eb;--color-primary-hover:#3b82f6;--color-primary-subtle:#1e3a5f;--color-primary-on-subtle:#93c5fd;--color-bg:#0f172a;--color-bg-subtle:#1e293b;--color-border:#334155;--color-text:#f1f5f9;--color-text-secondary:#94a3b8;--color-text-muted:#64748b;--color-text-placeholder:#56637a;--color-text-deemphasized:#556174;--color-disabled:#475569;--color-mention-chip-bg:#1e3a5f;--color-mention-chip-bg-hover:#2d4f7c;--color-mention-chip-text:#bfdbfe;--color-chart-ic:#8b5cf6;--color-chart-sales:#22d3ee;--color-chart-age-1:#3987e5;--color-chart-age-2:#6da7ec;--color-chart-age-3:#9ec5f4;--color-chart-age-4:#cde2fb;--color-success:#4ade80;--color-warning:#fbbf24;--color-error:#f87171;--color-info:#60a5fa;--color-warning-bg:#292119;--color-warning-border:#92400e;--color-warning-text:#fcd34d;--color-error-bg:#2d1a1a;--color-error-border:#991b1b;--color-error-text:#fca5a5;--color-badge-active-bg:#052e16;--color-badge-active-text:#86efac;--status-new-bg:#1e293b;--status-new-text:#94a3b8;--status-new-border:#334155;--status-assigned-bg:#172554;--status-assigned-text:#93c5fd;--status-assigned-border:#1e40af;--status-in-process-bg:#2d1f07;--status-in-process-text:#fcd34d;--status-in-process-border:#92400e;--status-resolved-bg:#052e16;--status-resolved-text:#86efac;--status-resolved-border:#166534;--status-closed-bg:#1f2937;--status-closed-text:#9ca3af;--status-closed-border:#374151;--shadow-sm:0 1px 2px 0 rgb(0 0 0/0.3);--shadow-md:0 4px 6px -1px rgb(0 0 0/0.4),0 2px 4px -2px rgb(0 0 0/0.4);--shadow-lg:0 10px 25px 0 rgb(0 0 0/0.4)}.logo-image{transition:filter var(--transition-base)}[data-theme=dark] .logo-image{filter:drop-shadow(0 0 1px rgba(255,255,255,1)) drop-shadow(0 0 4px rgba(255,255,255,.8))}[hidden]{display:none!important}[data-theme=dark] [contenteditable=true],[data-theme=dark] input,[data-theme=dark] select,[data-theme=dark] textarea{color:var(--color-text);-webkit-text-fill-color:var(--color-text);caret-color:var(--color-text);background-color:var(--color-bg)}*,:after,:before{box-sizing:border-box}html{font-family:var(--font-sans);color:var(--color-text);background-color:var(--color-bg);-webkit-font-smoothing:antialiased;transition:background-color var(--transition-base),color var(--transition-base)}body,html{height:100%}body{margin:0;overflow:hidden}.login-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background-color:var(--color-bg-subtle);padding:var(--space-4)}.login-card{background-color:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--space-8);width:100%;max-width:22rem;display:flex;flex-direction:column;gap:var(--space-4)}.login-card h1{margin:0;font-size:1.5rem;font-weight:700;color:var(--color-text);text-align:center}.login-subtitle{margin:0;font-size:.875rem;color:var(--color-text-secondary);text-align:center}.sandbox-banner{background-color:var(--color-warning-bg);border:1px solid var(--color-warning-border);border-radius:var(--radius-sm);color:var(--color-warning-text);font-size:.75rem;font-weight:500;padding:var(--space-2) var(--space-3);text-align:center}.login-autofocus:focus{outline:2px solid var(--color-primary);outline-offset:2px;border-color:var(--color-primary)}.form-field{display:flex;flex-direction:column;gap:var(--space-1)}.form-field label{font-size:.875rem;font-weight:500;color:var(--color-text)}.form-field input,.form-field select{border:1px solid var(--color-border);border-radius:var(--radius-md);color:var(--color-text);font-family:var(--font-sans);font-size:.875rem;padding:var(--space-2) var(--space-3);width:100%;background-color:var(--color-bg)}input::placeholder,textarea::placeholder{color:var(--color-text-placeholder);-webkit-text-fill-color:var(--color-text-placeholder);opacity:1}.form-field input:focus,.form-field select:focus{outline:2px solid var(--color-primary);outline-offset:2px;border-color:var(--color-primary)}.no-spinner::-webkit-inner-spin-button,.no-spinner::-webkit-outer-spin-button{-webkit-appearance:none;appearance:none;margin:0}.no-spinner{-moz-appearance:textfield}.spinner-on-focus::-webkit-inner-spin-button,.spinner-on-focus::-webkit-outer-spin-button{-webkit-appearance:none;appearance:none;margin:0}.spinner-on-focus{-moz-appearance:textfield}.spinner-on-focus:focus::-webkit-inner-spin-button,.spinner-on-focus:focus::-webkit-outer-spin-button{-webkit-appearance:auto;appearance:auto;margin-left:4px}.spinner-on-focus:focus{-moz-appearance:number-input}.btn-primary{background-color:var(--color-primary);border:none;border-radius:var(--radius-md);color:var(--color-on-primary);cursor:pointer;font-family:var(--font-sans);font-size:.875rem;font-weight:500;padding:var(--space-2) var(--space-4);width:100%;min-height:2.75rem}.btn-primary:hover{background-color:var(--color-primary-hover)}.btn-primary:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}.btn-primary:disabled{cursor:not-allowed;color:var(--color-disabled);opacity:1}.btn-action:disabled{opacity:.5;cursor:not-allowed}.focus-ring:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}@keyframes spin{to{transform:rotate(1turn)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}@media (prefers-reduced-motion:reduce){@keyframes spin{to{transform:none}}@keyframes pulse{0%,to{opacity:1}}html{transition:none}}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border-width:0}.attachment-chip:hover{background-color:var(--color-border)}.carrier-claims-nav-item:hover{background-color:var(--color-bg-subtle)}.carrier-claims-nav-item-active:hover{background-color:var(--color-primary-subtle)}.carrier-claims-signout:hover{color:var(--color-text)}.carrier-claims-new-claim-btn:hover{background-color:var(--color-primary-hover)}.carrier-claims-refresh-btn:hover{background-color:var(--color-bg-subtle)}.carrier-claims-select-btn:hover{background-color:var(--color-primary-hover)}.admin-lookups-nav-item:hover,.carrier-claims-ord-row:hover{background-color:var(--color-bg-subtle)}.admin-lookups-nav-item-active:hover{background-color:var(--color-primary-subtle)}.admin-lookups-signout:hover{color:var(--color-text)}.carrier-claims-admin-group-btn:hover,.lookup-table-row:hover{background-color:var(--color-bg-subtle)}.lookup-empty-state{text-align:center;padding:var(--space-xl) var(--space-md);border:2px dashed var(--color-border);border-radius:var(--radius-md);margin:var(--space-md);color:var(--color-text-secondary);font-size:.875rem}.admin-tab-btn:hover{color:var(--color-text);border-bottom-color:var(--color-border)}.admin-tab-btn[aria-selected=true]:hover{color:var(--color-primary-on-subtle)}[data-theme=dark] .modal-overlay{background-color:rgba(0,0,0,.6)}.carrier-claims-stat:not(:first-child){padding-left:calc(var(--space-lg) / 2);border-left:1px solid var(--color-border)}.carrier-claims-stat:last-child{padding-right:0}.carrier-claims-kpi-metrics{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(0,1fr);grid-gap:var(--space-lg);gap:var(--space-lg)}.carrier-claims-kpi-metric-value{font-size:1.25rem}@media (max-width:768px){.carrier-claims-kpi-metrics{gap:var(--space-md)}}@media (max-width:480px){.carrier-claims-kpi-metrics{gap:var(--space-sm)}.carrier-claims-kpi-metric-value{font-size:1.0625rem}}@media (max-height:800px){.carrier-claims-kpi-metric-value{font-size:1.125rem}}@media (max-height:680px){.carrier-claims-kpi-metric-value{font-size:1rem}}[contenteditable][data-placeholder]:empty:not(:focus):before{content:attr(data-placeholder);color:var(--color-text-muted);pointer-events:none;-webkit-user-select:none;-moz-user-select:none;user-select:none}[data-mention-token]:hover{background-color:var(--color-mention-chip-bg-hover)!important;border-color:var(--color-mention-chip-border)!important}@media (max-width:768px){.header-container{padding:0 var(--space-md)}.ticket-section{padding:var(--space-4) var(--space-3) var(--space-3)}.ticket-table{font-size:.8125rem}.col-assignment-group,.col-cs-agent,.col-ic-associate,.pagination-jump-form{display:none}.login-card{padding:var(--space-6);max-width:20rem}.form-section-mobile{padding:var(--space-4)}.form-page-main{padding:var(--space-6) var(--space-4)}}@media (max-width:480px){.header-container{height:auto;min-height:3.5rem;padding:var(--space-sm) var(--space-md);align-items:flex-start}.header-container,.header-left{flex-wrap:wrap;gap:var(--space-sm)}.header-nav-link{padding:0 var(--space-sm);font-size:.8125rem}.header-right{flex-wrap:wrap;gap:var(--space-sm)}.header-create-btn{width:100%;text-align:center;min-height:44px}.ticket-section{padding:var(--space-3) var(--space-2) var(--space-2)}.ticket-table{font-size:.75rem}.login-card{padding:var(--space-4);max-width:100%;border-radius:var(--radius-md)}.form-actions-mobile{flex-direction:column;gap:var(--space-3)}.form-actions-mobile>a,.form-actions-mobile>button{width:100%;justify-content:center;text-align:center;min-height:44px}.form-section-mobile{padding:var(--space-3)}.form-page-main{padding:var(--space-4) var(--space-3)}.admin-lookups-sidebar{width:100%;height:auto;border-right:none;border-bottom:1px solid var(--color-border);flex-direction:row;flex-wrap:wrap;overflow-x:auto}}@keyframes fadeIn{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.conditional-field-enter{animation:fadeIn var(--transition-base)}@media (prefers-reduced-motion:reduce){.conditional-field-enter{animation:none}}.line-item-grid{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:var(--space-3);gap:var(--space-3);align-items:start}.line-item-span2{grid-column:span 2}@media (max-width:480px){.line-item-grid{grid-template-columns:1fr}.line-item-span2{grid-column:1/-1}}